Office Basics Printer Supplies

3WM Office Supplies Please

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We offer the Office Basics range as a low cost alternative to OEM laser cartridges, inkjet supplies, fax cartridges and drum kits. The brand was established in 2002 and now has over 300 products that equal the performance of the brand name alternatives. Office Basics products offer compatibility with virtually every major brand name including HP, Canon, Epson, Brother, Kyocera and Lexmark.

We are so confident in the quality of our Office Basics products that we offer a 12 month refund or replacement guarantee.

Certification

All Office Basics products are produced to strict standards using environmentally responsible methods.

Remanufacturing Process

Inkjet Cartridges Toner Cartridges

Frequently Asked Questions

1. "They don't last as long as the originals" or "I am paying less so I must be getting less".

All Office Basics inkjet cartridges are remanufactured to match or exceed the original in both quality and capacity, and are continually tested to ensure like for like performance against the original. In many cases the Office Basics remanufactured inkjet cartridges exceed the OEMs' (Original Equipment Manufacturers) capacity, giving you more value for your money.

2. Are all compatible inkjet/toner cartridges the same?

No! Each manufacturer will build it to a differing specification which in turns reflects in the quality of the products. This means in some cases the manufacturers will not replace all the required parts, therefore cutting the manufacturing costs but also putting at risk the quality of the product. It's not always easy to establish like for like amongst compatible and remanufactured products but warranties and follow up service levels can be a good indicator. The cheapest product is certainly not the most effective in this market.

If you are unhappy with the print quality, you will be offered a replacement or a refund.

3. I have used a remanufactured inkjet cartridge before and wasn't happy with the performance or print.

There are many different brands in the market so quality varies. Office Basics is a premium quality brand. Office Basics suppliers produce remanufactured inkjet cartridges to the most exacting standards, using modern and technically proficient techniques. All Office Basics inkjet cartridges and laser toners are produced under strict ISO9001 Quality and ISO14001 Environmental standards.

4. I am concerned that a remanufactured inkjet/toner cartridge will damage my printer.

All Office Basics products are fully guaranteed. Should an error occur we will send out an independent engineer to you within 48 hours, to investigate further. If it is proven that the cartridge has damaged the printer, we will fix or replace it free of charge. The Office Basics remanufactured inkjet and toner cartridges go through rigorous testing and QA (Quality Assurance) processes to ensure that we offer our customers a high quality alternative to the OEM cartridges. Current returns rate for Office Basics remanufactured inkjet cartridges is minimal, less than 1%.

5. Will remanufactured ink/toner cartridges void my printer's warranty?

The use of Office Basics printing supplies will not affect your printer's warranty. Your printer warranty cannot be voided because you select remanufactured products unless the printer manufacturer can prove it was the remanufactured product that caused direct damage to your printer. In any such case, your printer will be covered by the Office Basics guarantee.

Furthermore, following pressure from The European Union & the American Fair Trade laws, the OEMs are not allowed to void a printer warranty for using remanufactured laser toner cartridges.

6. How are remanufactured inkjet/toner cartridges different to the OEMs and what are the advantages of using them?

An OEM cartridge is used only once, whereas a remanufactured cartridge can be reused multiple times. Once a used OEM cartridge is received it is visually inspected for any physical damage to the casing and circuitry. Passed cartridges are then cleaned thoroughly, refilled with new ink and print tested to assess all key performance and print quality criteria.

Remanufactured cartridges are environmentally friendly. Disposed cartridges go to landfill once they've been used taking up to 500 years to decompose. Moreover, every cartridge requires an estimated 0.6 litres of oil to manufacture from new and therefore, by using a remanufactured inkjet cartridge, you save 3 pints of oil from needless additional manufacturing and save the earth's limited and extremely valuable resources.

Office Basics remanufactured inkjet cartridges offer you a significant cost saving over the OEM cartridges. With the same print quality, identical and many times larger capacity & satisfaction guarantee; our cost savings come without compromise.

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