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About Us - We're all about you About Us - We're all about you
  • Q4 Stock Availability
    98.3%
  • Q4 Pick Accuracy
    99.86%
  • Q4 On-time delivery
    99.3%

From Order to Delivery

A glimpse behind the scenes

When you purchase from 3WM Office Supplies you can be sure of helpful, top performing, instant service. Your products will ship from state of the art integrated fufilment facilities, strategically aligned to a network of cross-dock distribution services across the UK.

We supply a huge range of well-known premium brands as well as lower cost branded alternatives.

Shipping on a next day service to thousands of customers every night, our fulfiment centres are wholly comitted to the highest efficiencies, certified quality systems and modern ethical standards.

There when you need us

friendly, helpful, ultra-efficient

Our customer services team are available from 0830 to 1730 on working days and are always ready to support you by telephone, email or online chat.

You can self-serve through our website 24 hours on every day of the year and, as long as there are no complications to your order requiring personal support, you can be assured that these orders will pass directly to our fulfilment centres within minutes.

Live stock feeds give you instant visibility and assurance of stock allocation.

Order acknowledgements and status updates are emailed at every step of the way.

Focussed on you

and how to meet your needs

We set ourselves the very highest targets and continuously invest in the improvement of our systems, standards and processes; always striving to achieve the very best possible outcomes, so that we may win and retain your valued custom and loyalty.

Our focus is keenly on understanding each individual customer's needs and how we can best support those, building trust though dependability, value for money and proactive money saving initiatives.

We are always delighted to get to know you, seeking to build the relationship and service package that will suit you best.

Quality & smart systems driven

dependable by result

We’re ISO 9001:2015 certified, GDPR & PECR compliant and proactively maintain compliance with modern and ethical policy standards, so you can be sure that we’ll be a solid, easy, dependable fit into your supply chain.

The products we sell come from a sophisticated network of specialised, automated and centralised fulfilment & distribution centres along the back-bone of the UK.  All our suppliers and service providers are individually selected, approved and verified UK market leaders, operating to certified quality systems and standards.

 

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